Contact Us

Contact Lagniappe Flavors

Lagniappe Flavors alligator chef welcoming customers beside a Contact Us sign on a sunset Louisiana bayou porch.

Have a question about an order, product, shipping, return request, or one of the brands carried by Lagniappe Flavors? We’re here to help.

Contact us using the information below or send a message through the contact form on this page. For questions about an existing order, please include your order number so we can assist you more efficiently.

Customer Support

Email: support@lagniappeflavors.com

Phone: 228-437-6856

For order-related requests, please include:

  • Your full name
  • Your order number
  • A brief description of the question or issue
  • Photos of the product, packaging, damage, or shipping label when relevant

Business Hours

Monday–Friday
9:00 AM–5:00 PM Central Time

Saturday–Sunday
Closed

Messages received outside normal business hours are generally reviewed on the next business day.

Business Mailing Address

Lagniappe Flavors
822A Highway 90
Bay St. Louis, MS 39520
United States

This address is for business correspondence only. Lagniappe Flavors is an online-only retailer and does not operate a physical storefront, customer pickup location, or return drop-off location.

Do not send returns to this address unless Lagniappe Flavors has provided written return authorization and instructions.

Online-Only Store

Lagniappe Flavors is an online retailer curating hot sauces, seasonings, spicy condiments, giftable products, and specialty foods from independent American makers, regional brands, and trusted retail partners.

Customers can browse products, review current policies, and place orders directly through our website.

Order, Shipping, and Return Help

Contact customer support for assistance with:

  • Order questions or status updates
  • Shipping and tracking questions
  • Damaged or leaking products
  • Defective, incorrect, or missing items
  • Products that are not as described
  • Return or refund questions

Order issues involving damaged, defective, incorrect, not-as-described, or shipping-damaged products must be reported within 7 days of confirmed delivery.

Lagniappe Flavors does not offer direct product exchanges. Approved order issues may be resolved through a replacement, refund, or another appropriate resolution after review.

Contact Form

You may also use the contact form on this page to send us a message. Please provide accurate contact information and as much detail as possible so we can respond appropriately.